Customer Support Representative (Remote)

eCom Babes

Location: New York City, New York, USA

Category: Customer Support

Salary: 40,000 - 55,000 USD / yearly

Full-time

Job Description

Join eCom Babes to be part of a team that empowers women to start and grow their online businesses. As a Customer Support Representative, you will play a crucial role in providing exceptional service to our clients and prospective students.

Responsibilities

Respond to customer inquiries via email, chat, and social media
Provide information about courses, services, and educational resources
Troubleshoot and resolve technical issues
Document customer interactions and maintain accurate records
Assist with onboarding new customers

Qualifications

Proven experience in customer support
Familiarity with customer service software
Strong communication skills
Empathetic and patient attitude
Passionate about helping others

Perks & Benefits

Remote work
Opportunity to make a difference
Collaborative team environment

Why Join Us?

Join us at eCom Babes to be part of a mission-driven company that empowers women to achieve their entrepreneurial dreams. Be part of a supportive community and make a positive impact every day.