Location: Cleveland, Ohio, USA
Category: Healthcare
Salary: 30,000 - 40,000 USD / yearly
Full-time
Join Cleveland Clinic as a Patient Service Specialist in the physical therapy offices. Deliver exceptional care to patients and their families while creating a welcoming environment.
Provide a comprehensive, proactive and ?Patients First? experience for patients and visitors. Investigate, triage and resolve patient issues using the established HEART model. Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information. Recruit, enroll and educate patients on MyChart and Appointment Pass.
Minimum qualifications for the ideal future caregiver include: High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate?s degree and one year of experience OR a bachelor?s degree.
Preferred qualifications include knowledge of medical terminology.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we?re dedicated to providing what matters most to you: Employee Benefits
Join Cleveland Clinic where we have been providing world-class care to the community for over 100 years. Work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations.