Client Advocate - Remote - Employee Benefits

OneDigital

Location: New York City, New York, USA

Category: Customer Service

Salary: 24 - 26 USD / hourly

Full-time

Job Description

Join OneDigital as a Client Advocate to provide favorable relationships with customers, groups, and clients through resolving benefit and eligibility inquiries in the insurance industry.

Responsibilities

Process enrollment, claims, billing, and eligibility questions
Scrub applications for missing information
Resolve escalated issues
Provide insurance advice and resolution
Coach and mentor team members

Qualifications

Professional phone etiquette
Positive attitude
Excellent communication skills
Ability to thrive in a fast-paced environment
Health & Life license required

Perks & Benefits

Variable compensation and bonuses
Health, wellbeing, retirement benefits
Paid time off
Learning and development programs
Employee perks and discounts

Why Join Us?

OneDigital is committed to diversity, equity, and inclusion. Join us to be part of a culture that celebrates differences and values every individual.