Front Desk Supervisor

Highgate Hotels

Location: Lewisville, TX, USA

Category: Hospitality

Salary: 30,000 - 40,000 USD / yearly

Full-time

Job Description

The Front Desk Supervisor at Highgate Hotels is responsible for providing attentive, courteous, and efficient service to guests, maximizing room revenue and occupancy.

Responsibilities

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be aware of all rates, packages, and promotions currently underway.

Qualifications

High School diploma or equivalent required.
2 to 3 years of experience in a hotel or related field required.
Previous supervisory responsibility preferred.
Must have a valid driver's license.
Flexible schedule and ability to lift up to 20 pounds.

Perks & Benefits

Health insurance
Paid time off
401(k) matching
Career development opportunities

Why Join Us?

Join our team at Highgate Hotels and be part of a premier real estate investment and hospitality management company with a global presence.