Customer Care Advocate

MetLife

Location: Omaha, NE, USA

Category: Customer Service

Salary: 41,600 - 41,600 USD / yearly

Full-time

Job Description

Join MetLife's Global Customer Solutions and Operations team as a Customer Care Advocate. Handle inbound customer service inquiries to resolve complex customer issues and ensure exceptional customer experiences.

Responsibilities

Handle inbound customer service inquiries via telephone and email
Resolve complex customer issues with effective listening skills
Deliver service experiences that exceed expectations

Qualifications

1+ years of customer service experience
Flexible to work specific shifts between 8:00am - 11:00pm EST
Available for full training from May 5th to June 23rd

Perks & Benefits

Competitive compensation at $20/hour
Paid training, dental, medical & life insurance
Retirement plans, paid time off, paid overtime

Why Join Us?

MetLife is dedicated to making a difference in the lives of our customers. Join us in transforming the financial services industry and creating a more confident future for all.