Ticket Office Assistant at TownTasks - New York City, NY Ticket Office Assistant - TownTasks

Ticket Office Assistant

TownTasks

Location: New York City, NY, USA

Category: Customer Service

Salary: 10 - 17 USD / hourly

Full-time

Job Description

The Ticket Office Assistant will use Ticketmaster systems to perform various ticket office functions, including fulfilling event ticket orders, preparing invoices, and assisting customers with ticketing questions.

Responsibilities

  • Use Ticketmaster systems to fulfill event ticket orders, prepare and send invoices, and process payments.
  • Perform clerical tasks such as answering phones, responding to emails, and data entry.
  • Provide customer assistance with event ticketing questions or issues.
  • Assist with all ticket office operations on event days as needed.
  • Be familiar with department and University policies and procedures to assist students, staff, faculty, and visitors.

Qualifications

  • One year of customer service or related experience or equivalency.
  • Demonstrated human relations and effective communications skills.
  • Basic computer skills required.
  • Potential ability to perform essential job functions.

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