Contact Center Representative I

AdventHealth Medical Group

Location: Maitland, Florida, USA

Category: Customer Service

Salary: 30,000 - 40,000 USD / yearly

Full-time

Job Description

Join AdventHealth Medical Group as a Contact Center Representative I and contribute to providing world-class consumer care. Schedule patients with physicians, provide operational support, and ensure a quality consumer experience.

Responsibilities

Schedule patients with physicians via incoming and outbound calls
Provide operational support in delivering patient care in a call setting environment
Meet and exceed standard consumer care metrics
Build relationships with patients and co-workers in a virtual setting

Qualifications

High School Graduate or Equivalent
Previous customer service experience
Medical office or medical call center setting experience preferred

Perks & Benefits

Benefits from Day One
Paid Days Off from Day One
Career Development Opportunities
Whole Person Wellbeing Resources
Mental Health Resources and Support

Why Join Us?

Joining AdventHealth Medical Group means being part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit. Thrive professionally and grow spiritually by extending the healing ministry of Christ.