Warehouse Assistant/Operations Support

Location: Tulsa, Oklahoma, United States

Category: Logistics

Salary: 30,000 - 40,000 USD / yearly

Full-time

The Operations Support Coordinator plays a crucial role in supporting the management of workflow across all areas of the business operation.

Support the site leadership team in planning, organizing, and coordinating functions related to business operations.
Interact with the production team and agency team on the front line.
Collaborate with SeneCare to analyze complaint data and develop detailed plans for resolutions.
Understand metrics for service delivery, actively participate in data gathering and key performance indicator (KPI) tracking, and support the team in achieving daily and hourly goals.
Foster a team environment, promoting teamwork at all times.
Utilize problem-solving techniques such as Root Cause Analysis and the 5 Whys to drive systemic problem resolution.
Partner with the leadership team to develop new processes and procedures focused on reducing cycle time.
Coordinate with cross-functional teams to achieve optimal work production across the organization.
Other duties as requested by business need.

High School Degree/GED preferred.
2-4 years of previous supply chain or logistics experience preferred.
Experience with safety standards and working with best practices.
Good verbal and written communication skills necessary to effectively interact with all levels within the facility and organization.
Basic knowledge of Microsoft Excel and Word.
Flexibility to work across all shifts to meet business needs.
Detail-oriented, organized, and able to multitask.