Customer Service Representative at HomeTeam - Houston, Texas Customer Service Representative - HomeTeam

Customer Service Representative

HomeTeam

Location: Houston, Texas, USA

Category: Customer Service

Salary: 15 - 15 USD / hourly

Full-time


Job Description

Join HomeTeam as a Customer Service Representative and be part of a team dedicated to providing exceptional customer experiences in the pest management industry.

Responsibilities

  • Provide positive customer experiences and communicate effectively with internal and external customers
  • Answer questions, resolve issues, and schedule services
  • Maintain customer files and validate technician paperwork
  • Provide general marketing information and follow-up with customers

Qualifications

  • 1 year of customer service experience
  • Basic computer skills and understanding of company telephone features
  • Must be 18 years or older with a high school diploma or GED

Perks & Benefits

  • Competitive pay
  • Comprehensive benefits package
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Paid time off, holidays, and tuition reimbursement
  • Recognition for job well done and professional growth opportunities

Why Join Us?

  • HomeTeam is the #1 pest management company to homebuilders
  • Exclusive technology with unique Taexx pest control system
  • Growing industry with stability and opportunities for advancement
  • Women's Leadership Initiative and support for professional development