Customer Service Specialist at Chris Christensen Systems, LLC/Nexus Brands Group - Fairfield, Texas Customer Service Specialist - Chris Christensen Systems, LLC/Nexus Brands Group

Customer Service Specialist

Chris Christensen Systems, LLC/Nexus Brands Group

Location: Fairfield, Texas, USA

Category: Customer Service

Salary: 30,000 - 40,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Service Specialist at Chris Christensen Systems, a leader in the dog show and grooming industries.

Responsibilities

Input new purchase orders into the system
Assist customers with product purchases
Communicate with distributors regarding order changes
Resolve order issues for distributors and customers
Process returned products
Investigate and resolve complaints
Educate customers on products
Manage office supplies
Identify process improvement opportunities

Qualifications

Must be at least 18 years old
High school diploma or equivalent
Proficient in MS Office and ERP Systems
Superior organizational and multi-tasking skills
Interpersonal aptitude

Perks & Benefits

Friendly and supportive culture
Competitive pay
Health and welfare benefits
Pet discount program
401k with company match
Paid time off and holidays
Continuous training and growth opportunities

Why Join Us?

We offer a rewarding work environment with various benefits and opportunities for growth. Join us today!