Guest Service Representative/Front Desk Clerk at Northwest x Southern Hospitality (NSH) - Lewiston, Idaho Guest Service Representative/Front Desk Clerk - Northwest x Southern Hospitality (NSH)

Guest Service Representative/Front Desk Clerk

Northwest x Southern Hospitality (NSH)

Location: Lewiston, Idaho, USA

Category: Hospitality

Salary: 14 - 14 USD / hourly

Full-time


Job Description

Join our team at Holiday Inn Express Lewiston managed by Northwest x Southern Hospitality (NSH) as a Guest Service Representative/Front Desk Clerk. We are dedicated to providing exceptional hospitality experiences for our guests.

Responsibilities

Ensure guest satisfaction through efficient check-in and check-out processes.

Respond to guest reservations requests and handle any compliments or complaints.

Handle cash transactions and balance house bank.

Qualifications

High school diploma or equivalent GED; prior hotel and hospitality experience preferred.

Demonstrate excellent organizational, communication, and problem-solving skills.

Perks & Benefits

Advancement opportunities within the company.

Teamwork-focused environment.

Work-life balance initiatives including paid holidays, PTO, and sick leave.

Health and wellness benefits, retirement plans, and more.

Why Join Us?

Join us to be part of a passionate, genuine, and engaging team committed to creating memorable guest experiences. Rise up to the challenge and make connections with us!