Customer Experience Manager at Michaels - Clifton, New Jersey Customer Experience Manager - Michaels

Customer Experience Manager

Michaels

Location: Clifton, New Jersey, United States

Category: Retail

Salary: 16 - 22 USD / hourly

Full-time


Job Description

Lead the front-end operations, manage omnichannel processes, and provide friendly customer service to deliver a customer-centric shopping experience.

Responsibilities

Lead and manage adherence to Standard Operating Procedures (SOPs), execute Company policies, assist with cash reconciliation, assist with inventory processes, train and coach the customer experience team, and more.

Qualifications

Retail management experience preferred.

Perks & Benefits

Health insurance, paid time off, tuition assistance, employee discounts, and more.

Why Join Us?

At Michaels, we prioritize the wellbeing of our teams and are committed to full inclusion of all qualified individuals.