Location: Menlo Park, California, USA
Category: Healthcare
Salary: 58,000 - 66,000 USD / yearly
Full-time
Join GRAIL as a Medical Billing Intake Specialist to manage billing inquiries, communications, and conflict resolution in a customer-focused environment.
Manage incoming and outgoing communications to resolve billing inquiries, process payments, establish payment plans, and provide customer assistance. Initiate outbound communications, maintain composure during conflicts, and take ownership of customer interactions.
3+ years of medical billing or customer service experience. Strong communication skills, proficiency in Google Suite and CRM systems, problem-solving abilities, and commitment to exceptional service.
Competitive salary range with bonus and incentive plans. Progressive benefit package including flexible time-off, 401k with company match, medical, dental, vision plans, and mindfulness offerings.
Join GRAIL to be part of a pioneering healthcare company advancing early cancer detection with innovative technologies and a multidisciplinary team.