Customer Support Specialist at Procare Solutions at Procare Solutions - Denver, Colorado Customer Support Specialist at Procare Solutions - Procare Solutions

Customer Support Specialist at Procare Solutions

Procare Solutions

Location: Denver, Colorado, USA

Category: Customer Support

Salary: 19 - 23 USD / hourly

Full-time


Job Description

Join Procare Solutions as a Customer Support Specialist to provide end-user support for software-related questions. Deliver excellent customer service remotely and maintain a professional attitude at all times.

Responsibilities

Deliver excellent customer service via remote connection, maintain positive attitude, interact with customers to provide information, follow standard processes, stay current with software changes, and more.

Qualifications

Intermediate knowledge of Windows 10 and networking, proficiency with Microsoft Office, professional phone etiquette, excellent communication skills, customer service experience, CompTIA A+ certification, and more.

Perks & Benefits

Comprehensive benefits packages, HSA option, vacation time, holidays, 401K plan, employee stock purchase plan, employee discount program, tuition reimbursement, free Employee Assistance Program, casual workplace, and more.

Why Join Us?

Join Procare Solutions to be part of a dedicated team empowering early childhood educators with innovative solutions and providing exceptional care for young minds.