Location: Denver, Colorado, USA
Category: Customer Support
Salary: 19 - 23 USD / hourly
Full-time
Join Procare Solutions as a Customer Support Specialist to provide end-user support for software-related questions. Deliver excellent customer service remotely and maintain a professional attitude at all times.
Deliver excellent customer service via remote connection, maintain positive attitude, interact with customers to provide information, follow standard processes, stay current with software changes, and more.
Intermediate knowledge of Windows 10 and networking, proficiency with Microsoft Office, professional phone etiquette, excellent communication skills, customer service experience, CompTIA A+ certification, and more.
Comprehensive benefits packages, HSA option, vacation time, holidays, 401K plan, employee stock purchase plan, employee discount program, tuition reimbursement, free Employee Assistance Program, casual workplace, and more.
Join Procare Solutions to be part of a dedicated team empowering early childhood educators with innovative solutions and providing exceptional care for young minds.