Location: Boston, Massachusetts, USA
Category: Customer Service
Salary: 35,000 - 45,000 USD / yearly
Full-time
Join Rockland Trust as a Call Center Representative where you will engage customers in all areas of banking, identify their financial needs, and provide exceptional service.
Ensure accurate processing of transactions, identify opportunities to grow customer relationships, resolve inquiries efficiently, complete training requirements, communicate system issues, and assist with process improvements.
High School diploma required, fluency in Spanish or Portuguese preferred, basic understanding of banking or finance, excellent communication and problem-solving skills, prior customer service experience, proficient computer skills.
Competitive compensation, Health and Dental Insurance, 401K and DC Plan, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance, Wellness program, and more!
Join a respectful and inclusive environment at Rockland Trust where everyone is given the chance to succeed. We are an equal opportunity employer committed to diversity and inclusion.