Customer Support Assistant (Sales Focused)

TownTasks

Location: Boston, Massachusetts, United States

Category: Customer Support

Salary: 35,000 - 45,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Support Assistant and turn every interaction into an opportunity by assisting customers with inquiries, orders, and product information while identifying sales opportunities and upselling relevant products/services.

Responsibilities

Assist customers with inquiries, orders, and product information
Identify sales opportunities and upsell relevant products/services
Provide top-notch support to ensure customer satisfaction
Collaborate with the sales team to meet business goals
Maintain accurate customer records and follow up on leads

Qualifications

Strong communication and problem-solving skills
Customer-focused with a sales-driven mindset
Ability to multitask in a fast-paced environment
Experience in customer service or sales is a plus!
A valid driver's license is required

Perks & Benefits

Career growth opportunities in sales and account management, supportive team and ongoing training, dynamic and engaging work environment.

Why Join Us?

Join us for career growth opportunities in sales and account management, a supportive team, ongoing training, and a dynamic work environment.