Customer Experience Coordinator

Marshalls

Location: Newport, Rhode Island, United States

Category: Retail

Salary: 16 - 17 USD / hourly

Full-time

Job Description

Join our vibrant team at Marshalls in Newport, RI, and be part of promoting an excellent customer experience. This role involves overseeing a team of Associates, ensuring prompt and courteous customer service, and promoting loyalty programs.

Responsibilities

Lead by example by engaging and interacting with customers
Train and mentor Associates on front end principles
Coach Associates on personalizing the customer experience and promoting loyalty programs
Address customer concerns promptly and ensure a positive customer experience
Communicate effectively with management and Associates

Qualifications

1 year of retail experience
6 months of leadership experience
Strong understanding of merchandising techniques
Capable of multi-tasking and responding to changes effectively

Perks & Benefits

Associate discount
EAP
401(k) Associate contributions
Healthcare benefits
Paid parental leave

Why Join Us?

Join Marshalls in Newport, RI, and be part of a Fortune 100 company that prioritizes your development and offers abundant opportunities to make an impact.