Location: Raleigh, North Carolina, USA
Category: Technical Support
Salary: 60,000 - 80,000 USD / yearly
Full-time
Join PublicInput, a SaaS company focused on government agency solutions. Be part of a team dedicated to enhancing public communication.
Serve as the escalation point for complex technical inquiries, collaborate with Engineering and Product teams, manage bug reports, and implement power-up features.
5-7 years experience in L2 technical support in a SaaS environment, proficient in Azure DevOps, API knowledge, HTML/CSS/JavaScript proficiency, and strong technical writing skills.
Unlimited Paid Time Off, Group Health, Dental, and Vision Plan, $1,000 HSA Contribution, Pre-tax 401k.
PublicInput offers a collaborative and innovative work culture with opportunities for professional growth and development. Join us in transforming the government and community engagement process.