Remote Call Center Representative at Evry Health - Dallas, Texas Remote Call Center Representative - Evry Health

Remote Call Center Representative

Evry Health

Location: Dallas, Texas, USA

Category: Customer Service

Salary: 40,000 - 50,000 USD / yearly

Full-time


Job Description

Evry Health is seeking a Remote Call Center Representative to provide accurate and thorough information on plan benefits, eligibility, and claims to customers.

Responsibilities

  • Research, review, and respond to inquiries from members and providers
  • Handle inbound and outbound calls and email inquiries
  • Develop process, call scripts, and metrics
  • Deliver exceptional customer service to Evry members and providers

Qualifications

  • Minimum 2 years of customer service experience
  • Knowledge of medical and insurance terminology
  • Strong communication and problem-solving skills
  • Proficient in Microsoft Office and CRM tools

Perks & Benefits

  • Health insurance, 401(k) matching, vision, dental, life, disability
  • Vacation and stock options

Why Join Us?

Evry Health is dedicated to bringing humanity to health insurance and ensuring happier, healthier lives for members.