Remote Call Center Representative

Evry Health

Location: Dallas, Texas, USA

Category: Customer Service

Salary: 40,000 - 50,000 USD / yearly

Full-time

Job Description

Evry Health is seeking a Remote Call Center Representative to provide accurate and thorough information on plan benefits, eligibility, and claims to customers.

Responsibilities

Research, review, and respond to inquiries from members and providers
Handle inbound and outbound calls and email inquiries
Develop process, call scripts, and metrics
Deliver exceptional customer service to Evry members and providers

Qualifications

Minimum 2 years of customer service experience
Knowledge of medical and insurance terminology
Strong communication and problem-solving skills
Proficient in Microsoft Office and CRM tools

Perks & Benefits

Health insurance, 401(k) matching, vision, dental, life, disability
Vacation and stock options

Why Join Us?

Evry Health is dedicated to bringing humanity to health insurance and ensuring happier, healthier lives for members.