Customer Experience Coordinator at Marshalls - Austin, Minnesota Customer Experience Coordinator - Marshalls

Customer Experience Coordinator

Marshalls

Location: Austin, Minnesota, United States

Category: Customer Service

Salary: 14 - 15 USD / hourly

Part-time


Job Description

Join Marshalls as a Customer Experience Coordinator and be responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store.

Responsibilities

- Create a positive internal and external customer experience

- Promote a culture of honesty and integrity

- Train and mentor Associates on front-end principles

- Address customer concerns promptly ensuring a positive experience

- Support store shrink reduction goals and safety awareness

Qualifications

- 1 year of retail and 6 months of leadership experience

- Strong communication and organizational skills

- Capable of multi-tasking and responding to changes effectively

- Able to work flexible schedules including nights and weekends

- Team player with attention to detail

Perks & Benefits

- Associate discount

- EAP and referral bonuses

- 401(k) contributions and match for eligible employees

- Health/dental/vision insurance and paid parental leave

- Scholarship program and adoption assistance

Why Join Us?

Join Marshalls to be part of a Fortune 100 company and the world's leading off-price retailer. Enjoy a vibrant team environment that prioritizes your development and offers abundant opportunities to learn and grow.