Customer Service Associate (Remote) - Insurance Operations

Prudential

Location: Newark, NJ, USA

Category: Operations - Insurance Operations

Salary: 39,400 - 61,200 USD / yearly

Full-time

Job Description

Join Prudential as a Customer Service Associate in the Office of Servicemembers' Group Life Insurance (OSGLI) department. Work remotely to handle customer inquiries related to life insurance products for service members, veterans, and their families.

Responsibilities

Provide information and assistance to policy holders and beneficiaries
Answer customer inquiries and resolve issues
Promote products and services
Handle calls independently and escalate when necessary

Qualifications

1-3 years of customer service experience
Strong communication and problem-solving skills
Proficiency with computer systems
Ability to work in a fast-paced environment

Perks & Benefits

Competitive salary and bonus potential
Medical, dental, vision, and life insurance
401(k) plan with company match
Wellness programs and resources

Why Join Us?

Join Prudential to take charge of your career and access learning and growth opportunities. Work in a global organization that values innovation and offers resources to support your career development.