Senior Customer Service Representative at IAA Holdings, LLC (IAA) - Eugene, Oregon Senior Customer Service Representative - IAA Holdings, LLC (IAA)

Senior Customer Service Representative

IAA Holdings, LLC (IAA)

Location: Eugene, Oregon, United States

Category: Customer Service

Salary: 45,000 - 60,000 USD / yearly

Full-time

Job Description

Senior Customer Service Representative role at IAA Holdings, LLC (IAA) in Eugene, Oregon.

Responsibilities

Receive consignor enquiries and ensure proper documentation
Gain and apply knowledge in business processes to support customers
Provide information related to auctions and equipment
Resolve customer issues and track interactions
Ensure confidentiality in dealings with contracts and consignors

Qualifications

1-3 years of high-volume customer contact experience
Demonstrated commitment to ethical standards
Professional office work environment

Perks & Benefits

Medical, dental, vision, basic life insurances, 401k plan with 100% match for the first 4% contributed, 15 days of PTO each year

Why Join Us?

Join a global company with a focus on innovation and technology in the commercial assets and vehicles industry.