Community Engagement Manager at CyberEdBoard - New York City, New York Community Engagement Manager - CyberEdBoard

Community Engagement Manager

CyberEdBoard

Location: New York City, New York, USA

Category: Community Engagement

Salary: 60,000 - 80,000 USD / yearly

Full-time

Job Description

Join CyberEdBoard as a Community Engagement Manager to lead the execution of membership engagement strategies and foster relationships within the community.

Responsibilities

  • Serve as the primary point of contact for members
  • Act as a liaison between members and leaders
  • Moderate the CyberEdBoard app for consistent engagement
  • Identify collaborative opportunities to increase member engagement
  • Implement engagement methods and data collection tactics
  • Contribute to program optimization strategies
  • Manage additional administrative duties

Qualifications

  • Bachelor’s Degree or higher in PR, Communication, Marketing, or related areas
  • 3+ years of experience in membership/community engagement
  • Experience engaging with external customers/community members
  • Experience executing strategies to increase engagement and retention
  • Experience in research methods and survey creation
  • Project Management experience
  • Excellent communication and customer service skills
  • Experience in IT/cybersecurity is preferred
  • Experience with paid membership offerings is preferred
  • Self-starter with multitasking abilities

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