Location: Gainesville, Florida, United States
Category: Customer Service
Salary: 22 - 22 USD / hourly
Contract
Customer Service Representative position in Gainesville, FL with a prominent client. Responsible for handling inbound and outbound calls to provide customer support and process supply orders.
Takes inbound and outbound calls to provide customer support and process supply orders.
Utilizes databases to retrieve customer information.
Follows detailed instructions and uses various resources to provide accurate information.
Demonstrates patience, tact, empathy, and problem-solving skills.
Organizes and handles calls with speed and accuracy.
Works with complex computer applications and resource materials.
Previous customer service or call center experience.
Spanish-speaking preferred but not required.
Excellent verbal and written communication skills.
Strong computer skills and ability to navigate multiple websites.