Customer Service Representative

TEKsystems

Location: Norwalk, Connecticut, USA

Category: Customer Service

Salary: 18 - 18 USD / hourly

Full-time

Job Description

Immediate hire for a Customer Service Representative in Norwalk, CT. Great opportunity with room for advancement, full training provided.

Responsibilities

Handling inbound and outbound calls to engage with potential customers.
Promoting and upselling services and products to drive business growth.
Providing detailed information about services and educating customers on offerings.
Closing sales by processing credit card payments over the phone.
Accurately entering customer information into the database.

Qualifications

2 years of office experience/customer service experience.
Ability to manage inbound phone calls.
Microsoft Office proficient.
Self-starter.
Excellent communication skills.

Perks & Benefits

Medical, dental & vision.
401(k) Retirement Plan.
Life Insurance.
Short and long-term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).

Why Join Us?

Join a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. Partner with us to drive change and take advantage of new opportunities.