Lead Customer Service Specialist at Recology Mountain View - Santa Clara, California Lead Customer Service Specialist - Recology Mountain View

Lead Customer Service Specialist

Recology Mountain View

Location: Santa Clara, California, United States

Category: Customer Service

Salary: 50,000 - 65,000 USD / yearly

Full-time


Job Description

Join Recology Mountain View as a Lead Customer Service Specialist providing courteous and efficient customer service through telephone and personal contact. Lead a team of Customer Service personnel.

Responsibilities

Answers telephone calls and greets customers, provides information about collections, rates, and billing, addresses customer questions and resolves complaints, maintains records, and more.

Qualifications

High school diploma or GED required, Bachelor's degree preferred, and 6+ years of related experience.

Perks & Benefits

Recology offers paid time off, health and wellness benefits, retirement plans, educational assistance, and more. Join a company committed to sustainability and employee development.

Why Join Us?

Join Recology, an ecologically innovative company focused on protecting the environment and sustaining communities. Be part of a caring culture that values diversity, accountability, collaboration, and continuous learning.