Customer Service Representative II at Dal-Tile - Tempe, Arizona Customer Service Representative II - Dal-Tile

Customer Service Representative II

Dal-Tile

Location: Tempe, Arizona, United States

Category: Customer Service

Salary: 35,000 - 45,000 USD / yearly

Full-time


Job Description

Join Dal-Tile, a subsidiary of Mohawk Industries, as a Customer Service Representative II in Tempe, Arizona. Provide support to walk-in customers, answer inquiries, provide samples, and complete sales transactions.

Responsibilities

Provides customer account management including order entry, inquiry, product information, pricing, stock check, and transportation management.

Interfaces with internal teams and SSCs to address customer inquiries and issues.

Participates in special projects and additional duties as required.

Qualifications

High School Diploma or GED required. 3+ years call center or customer service experience preferred. Strong communication, organizational, and problem-solving skills required.

Perks & Benefits

Competitive salary, comprehensive benefits, career opportunities, Company Match on 401k, Employee Purchase Discount, Tuition Reimbursement.

Why Join Us?

Join a close-knit team with unique benefits, commitment to promoting from within, and a family-friendly work environment.