Location: Richardson, Texas, USA
Category: Finance
Salary: 50,000 - 65,000 USD / yearly
Full-time
Join Marcus by Goldman Sachs as a Complaints Specialist in the Wealth Management sector. Help clients and customers achieve their financial goals through financial planning, investment management, and banking services.
Serve as primary contact for US Deposits-related complaints
Complete assigned complaints meeting monthly objectives and SLA requirements
Participate in projects to improve processes and reduce handoffs
Work efficiently to decrease turnaround time for resolving complaints
Meet established goals for quality, productivity, and error reduction
Strong problem-solving and analytical skills
Ability to multitask in a fast-paced environment
Excellent communication skills
High level of accuracy and attention to detail
Proficiency with Microsoft Suite
Competitive salary and benefits package
Opportunities for professional growth and development
Commitment to diversity and inclusion
Join a leading global investment banking and wealth management firm
Be part of a diverse and inclusive workplace
Access to training, development, and wellness programs