Complaints Specialist - Wealth Management at Marcus by Goldman Sachs - Richardson, Texas Complaints Specialist - Wealth Management - Marcus by Goldman Sachs

Complaints Specialist - Wealth Management

Marcus by Goldman Sachs

Location: Richardson, Texas, USA

Category: Finance

Salary: 50,000 - 65,000 USD / yearly

Full-time


Job Description

Join Marcus by Goldman Sachs as a Complaints Specialist in the Wealth Management sector. Help clients and customers achieve their financial goals through financial planning, investment management, and banking services.

Responsibilities

Serve as primary contact for US Deposits-related complaints

Complete assigned complaints meeting monthly objectives and SLA requirements

Participate in projects to improve processes and reduce handoffs

Work efficiently to decrease turnaround time for resolving complaints

Meet established goals for quality, productivity, and error reduction

Qualifications

Strong problem-solving and analytical skills

Ability to multitask in a fast-paced environment

Excellent communication skills

High level of accuracy and attention to detail

Proficiency with Microsoft Suite

Perks & Benefits

Competitive salary and benefits package

Opportunities for professional growth and development

Commitment to diversity and inclusion

Why Join Us?

Join a leading global investment banking and wealth management firm

Be part of a diverse and inclusive workplace

Access to training, development, and wellness programs