Intake Specialist

XL Pro Staffing and Consulting

Location: Richardson, Texas, USA

Category: Legal

Salary: 18 - 18 USD / hourly

Full-time

Job Description

XL Pro Staffing and Consulting is seeking an Intake Specialist to be the initial point of contact for potential clients, ensuring a positive experience with the firm.

Responsibilities

Answer calls, emails, and inquiries from potential clients.
Collect and document client information for consultations.
Coordinate appointments and interactions with attorneys and staff.
Maintain client records and evaluate intake cases.
Provide administrative support to the intake department.
Ensure compliance with firm policies and legal requirements.
Follow up with clients for additional information or appointments.

Qualifications

High school diploma required; Associate’s or Bachelor’s degree preferred.
1-2 years of legal or customer service experience.
Excellent communication and interpersonal skills.
Strong attention to detail and ability to multitask.
Proficient in Microsoft Office and legal case management software.
Bilingual (Spanish/English) a plus.

Perks & Benefits

Health, dental, vision insurance.
401K.