About the role
As a Customer Support Representative, you will be the first point of contact for customers, assisting them with inquiries and troubleshooting issues related to telecom services. Your role will involve providing accurate information, resolving complaints, and ensuring customer satisfaction.
To excel in this position, strong communication skills and a customer-focused attitude are essential. You will work closely with various teams to address customer needs and improve service delivery.
Our client offers a supportive work environment where you can grow your skills and advance your career. In addition, you will receive comprehensive training and ongoing support to help you succeed in your role.
What you'll do
- Assist customers with inquiries
- Troubleshoot service issues
- Maintain records of customer interactions
- Provide product information
What you'll need
- High school diploma or equivalent
- 1+ years of customer service experience
- Strong communication skills
Skills
Good to have
Benefits
- Health benefits
- Flexible working schedule
- Opportunities for training and development
Interested in this role?
It takes about two minutes. Free to apply — TownTasks never asks candidates for money.
Questions about this job
What will my main responsibilities be?
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