E-commerce Customer Support

TownTasks Job Search · recruiting for a confidential client

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Pay
$25,000–40,000 a year
Location
Los Angeles, CA
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
E-commerce

We are looking for an E-commerce Customer Support representative to assist customers with their inquiries and issues.

Apply now

About the role

Our client is seeking an E-commerce Customer Support representative to provide exceptional service to customers. In this role, you will assist customers with inquiries, resolve issues, and ensure a positive shopping experience.

The ideal candidate will have strong communication skills and the ability to handle customer concerns with empathy and professionalism. You will be responsible for managing customer interactions through various channels, including email, chat, and phone.

This position offers opportunities for growth within the company, as well as the chance to work in a dynamic and supportive environment. If you are passionate about helping customers and thrive in a fast-paced setting, we encourage you to apply.

What you'll do

  • Provide customer support via email and chat
  • Assist customers with inquiries and issues
  • Maintain knowledge of products and services
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer proficiency

Skills

Excellent communication skills Problem-solving abilities Customer-focused attitude

Good to have

Experience in customer service Familiarity with e-commerce platforms

Benefits

  • Flexible part-time hours
  • Remote working opportunities
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — TownTasks never asks candidates for money.

Apply now

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Questions about this job

What does the job entail?
You will assist customers with inquiries and resolve issues.
Is experience required for this role?
No, entry-level candidates are encouraged to apply.
What is the work schedule like?
This is a part-time remote position with flexible hours.

Listing last updated

E-commerce Customer Support

$25,000–40,000 a year

Apply