E-commerce Operations Coordinator

TownTasks Job Search · recruiting for a confidential client

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Pay
$55,000–75,000 a year
Location
Los Angeles, California
Work mode
Hybrid
Job type
Full time
Experience
2–5 yrs
Category
E-commerce

Join our client's dynamic team as an E-commerce Operations Coordinator in West LA. This role involves overseeing daily operations, optimizing workflows, and enhancing customer experience in a fast-paced environment.

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About the role

Join our client’s dynamic team as an E-commerce Operations Coordinator in West LA. In this pivotal role, you will be responsible for overseeing daily operations, optimizing workflows, and enhancing the customer experience in a fast-paced environment. You will serve as a key point of contact between various departments, ensuring seamless communication and collaboration to meet operational goals.

Your expertise will be essential in managing inventory levels, analyzing sales data, and implementing strategies to improve efficiency and productivity. You will monitor order fulfillment processes, troubleshoot any issues, and ensure that customers receive their products in a timely manner. Additionally, you will be responsible for maintaining up-to-date knowledge of industry trends and best practices, allowing you to recommend innovative solutions that drive growth.

As an E-commerce Operations Coordinator, you will also play a crucial role in enhancing the overall customer journey. By gathering feedback and analyzing customer interactions, you will identify areas for improvement and work closely with the marketing and customer service teams to implement effective changes. Your attention to detail and problem-solving skills will contribute significantly to our client’s success in the competitive e-commerce landscape.

About the Role

If you are a proactive individual with a passion for e-commerce and a knack for operational excellence, we encourage you to apply. This position offers an exciting opportunity to grow your career in a vibrant industry while working with a talented team dedicated to delivering exceptional results.

What you'll do

  • Oversee daily e-commerce operations and logistics.
  • Implement strategies to enhance customer experience.
  • Analyze sales data and generate performance reports.
  • Collaborate with marketing and IT teams to improve website functionality.

What you'll need

  • Bachelor's degree in Business, Marketing, or related field.
  • 2-5 years of experience in e-commerce or retail operations.
  • Strong analytical and problem-solving skills.

Skills

Project management. Data analysis. Strong communication skills.

Good to have

Experience with e-commerce platforms like Shopify. Familiarity with digital marketing strategies.

Benefits

  • Health insurance and retirement plans.
  • Flexible work hours and remote work options.
  • Opportunities for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — TownTasks never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
The E-commerce Operations Coordinator will manage daily operations, optimize supply chain processes, and ensure customer satisfaction.
What is the work environment like?
This position is hybrid, combining both remote work and on-site collaboration in West LA.
What qualifications are required?
Candidates should have experience in e-commerce operations, strong analytical skills, and a background in customer service.

Listing last updated

E-commerce Operations Coordinator

$55,000–75,000 a year

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