About the role
Our client is seeking a Junior IT Support Specialist to join their team in Phoenix. In this role, you will provide essential technical support and assistance to end-users, ensuring their IT issues are resolved efficiently.
Key responsibilities include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and maintaining documentation of support requests. You will work closely with senior IT staff to improve system performance and user satisfaction.
The ideal candidate will possess excellent communication skills, a strong understanding of computer systems, and a willingness to learn. This is a great opportunity to start your career in IT and gain hands-on experience in a supportive environment.
What you'll do
- Provide technical support to end-users.
- Troubleshoot hardware and software issues.
- Maintain IT documentation and inventory.
- Assist in the setup of new equipment.
What you'll need
- High school diploma or equivalent.
- Basic understanding of IT systems.
- Strong communication skills.
Skills
Good to have
Benefits
- Health insurance.
- Paid time off.
- Opportunities for professional growth.
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Questions about this job
What kind of technical issues will I be handling?
What skills are necessary for this role?
Is there a training program for new hires?
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