Quality Assurance Specialist

Lab Alley

Location: Austin, TX, USA

Category: Quality Assurance

Salary: 50,000 - 70,000 USD / yearly

Full-time

Job Description

Lab Alley is seeking a detail-oriented and process-driven QA Specialist to join our operations team. In this role, you will be responsible for ensuring product and process quality in alignment with our ISO 9001 standards.

Responsibilities

Record and report NC, CAPA and SCAR.
Complete vendor qualification form.
Generate product manuals or update as required.
Maintain up to date records of supplier's certification such as Kosher, Halal and Organic.
Conduct thorough quality inspections of materials and products throughout the manufacturing process to ensure compliance with internal and industry standards.
Collect and evaluate production samples to verify product integrity and accuracy.
Monitor production quality, identify nonconformance trends, and analyze root causes to recommend improvements.
Maintain detailed records of test results, defects, corrective actions, and other key quality metrics.
Draft, implement, and maintain QA/QC protocols, policies, SOPs, manuals, and documentation to support consistent quality practices.
Provide training and ongoing support to staff regarding quality standards, procedures, and best practices.
Cease production when serious product defects or risks are identified, ensuring product safety and compliance.
Ensure all QA activities align with OSHA regulations and company safety standards.
Document findings, prepare detailed quality reports, and present actionable insights to management.

Qualifications

2+ years of experience in a quality assurance or warehouse operations role
Thorough understanding of quality control standards and methodology including familiarity with ISO 9001 standards and internal auditing practices
Experience with research data collection and analysis techniques
Analytical skills with attention to detail and problem-solving abilities
Strong proactive communicator with excellent written and verbal communication skills
Attention to detail and ability to identify and document process gaps
Proficiency in Microsoft Office or Google Workspace tools
Strong organizational and time-management abilities
Ability to work independently and as part of a team in a warehouse setting
Able to lift and move boxes up to 50lbs as needed

Perks & Benefits

Medical
Dental
Vision
Short Term Disability
Life & Accidental Death & Dismemberment
Supplemental Health Insurance
Wellness program
Employee discount program
401k
Paid time off
Organized team events
Professional development
Career growth opportunities

Why Join Us?

Lab Alley is driven by a relentless pursuit of innovation, constantly seeking new ideas, technologies, and approaches to enhance the experiences of our customers.