Customer Service Representative at DHL Supply Chain - New York City, New York Customer Service Representative - DHL Supply Chain

Customer Service Representative

DHL Supply Chain

Location: New York City, New York, USA

Category: Customer Service

Salary: 21 - 21 USD / hourly

Full-time


Job Description

Join DHL Supply Chain as a Customer Service Representative and be part of a global logistics company. You will have the opportunity to resolve customer issues and provide exceptional service.

Responsibilities

  • Resolve product or service problems by determining the cause and providing solutions
  • Maintain customer records and update account information
  • Prepare product or service reports by analyzing customer information
  • Assist with order and product management

Qualifications

  • High School Diploma or Equivalent
  • 0-12 months of system, data entry, or reporting experience
  • 0-12 months of warehouse experience preferred

Perks & Benefits

  • AFFORDABLE medical, dental, and vision coverages offered on your 30th day
  • New and Improved PTO Policy
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities

Why Join Us?

DHL Supply Chain has been certified as a Great Place to Work and Top Employer in the US for the 4th year in a row. Join us for a rewarding career in the logistics industry!