Location: San Francisco, California, USA
Category: Customer Service
Salary: 27 - 31 USD / hourly
Full-time
Join our team as a Customer Care Specialist at Veracyte, a global genomic diagnostics company dedicated to transforming cancer care. Work remotely and provide exceptional service to healthcare providers and patients.
Efficiently manage and monitor orders and cases, perform outbound communication with physicians, address inbound calls with empathy, collaborate with internal teams, and analyze customer feedback and trends.
Bachelor's degree preferred, 2+ years of customer service experience in healthcare or biotech settings, oncology experience a plus.
Competitive compensation, benefits, inclusive workforce, dynamic work environment, and opportunities for career growth.
Join us if you are curious, driven, patient-oriented, and want to help build a great company. Be part of an innovative and inspiring workplace where passion meets purpose.