Location: San Francisco, California, United States
Category: Customer Success
Salary: 70,000 - 90,000 USD / yearly
Full-time
Join our Customer Success team at Securly, a market leader in student safety, wellness, and engagement. You will be managing a portfolio of schools and districts, focusing on efficiency and proactive engagement strategies.
- Manage a broad portfolio of schools and smaller districts
- Leverage scalable, digital-first workflows and automation
- Implement proactive engagement strategies
- Experience in CSM or customer-facing SaaS role, ideally within EdTech
- Comfortable managing high volumes of accounts simultaneously
- Proficient in tools like Gainsight, Salesforce, and customer marketing platforms
- Strong process-driven mindset
- Competitive salary with performance incentives
- Comprehensive health, dental, and vision insurance
- 12 weeks fully-paid leave for new parents
- Unlimited time off and paid holidays
- $1,000 annual stipend for professional development
- Own a scalable, digital-first book of business with national reach
- Help schools maximize the value of student wellness solutions
- Innovate new ways to deliver impact at scale
- Join a collaborative, high-performance remote-first team