Senior Manager, Workforce Operations at Healthmap Solutions - Miami, Florida Senior Manager, Workforce Operations - Healthmap Solutions

Senior Manager, Workforce Operations

Healthmap Solutions

Location: Miami, Florida, USA

Category: Operations

Salary: 80,000 - 120,000 USD / yearly

Full-time


Job Description

Design and implement workforce strategies to support business growth and optimize performance in a progressive healthcare company.

Responsibilities

Develop and execute workforce operations strategies through data-driven analysis. Serve as operations lead for telephony workforce management tools. Conduct advanced modeling and analytics to optimize workforce performance. Analyze historical trends and forecast future workforce needs. Create key operational metrics and reporting frameworks. Collaborate with stakeholders to integrate workforce strategies into business objectives.

Qualifications

Bachelor’s degree required; master’s degree preferred. 5 years of experience in business analysis or workforce management. 3 years of leadership experience required. Background in healthcare or consulting preferred. Strong quantitative skills and analytics experience.

Perks & Benefits

Competitive salary, health benefits, retirement plans, professional development opportunities, and a diverse and inclusive work environment.

Why Join Us?

Join a progressive healthcare company focused on specialty health management and making a positive impact on patients' lives. Work in a fast-paced, collaborative environment with opportunities for professional growth and development.