Customer Success Associate at TownTasks - New York, NY Customer Success Associate - TownTasks

Customer Success Associate

TownTasks

Location: New York, NY, USA

Category: Customer Success

Salary: 50,000 - 70,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Success Associate and be responsible for managing a portfolio of B2B customers in North America.

Responsibilities

Build and maintain relationships with B2B customers
Create personalized success plans and conduct Business Reviews
Advise on e-commerce strategy and product utilization
Optimize commercial outcomes and prevent churn
Advocate for customers internally and provide feedback to product teams

Qualifications

Bachelor's degree
3+ years of commercial business experience in (SaaS) B2B software
Strong analytical and communication skills
Effective time management and prioritization abilities
Ability to work in the office in Las Colinas

Perks & Benefits

At Sana Commerce, we value collaboration, growth, and boldness. Join a team that supports each other and strives for success.

Why Join Us?

Join us if you are passionate about customer success, enjoy challenges, and want to be part of a team that values growth and collaboration.