IT Support Specialist at Cadence

Cadence

Location: New York City, New York, USA

Category: Information Technology

Salary: 80,000 - 100,000 USD / yearly

Full-time

Job Description

Join Cadence as an IT Support Specialist to provide technical support to employees and improve operational systems.

Responsibilities

Provide best-in-class technical support to employees
Train employees on productivity tools
Onboard new hires and configure equipment
Identify and resolve technical issues
Improve operational systems
Manage Mac fleet deployment and maintenance

Qualifications

2+ years experience in IT support
Customer service driven
Proficient in MacOS, iOS, JAMF, Kandji
Experience with SaaS applications like Google Workspace, Slack, Zoom
Strong problem-solving skills
Knowledge of network protocols and services

Perks & Benefits

Competitive salary and incentives
Medical, dental, vision insurance
Virtual primary care
401K with match
Paid Parental Leave
Charitable Donation Match program

Why Join Us?

At Cadence, we care deeply about delivering personalized and impactful care to patients. Join us to make a meaningful difference in the lives of millions of Americans.