Outbound Patient Enrollment Specialist - Part-Time Evenings at Cadence - New York City, New York Outbound Patient Enrollment Specialist - Part-Time Evenings - Cadence

Outbound Patient Enrollment Specialist - Part-Time Evenings

Cadence

Location: New York City, New York, USA

Category: Healthcare

Salary: 23 - 25 USD / hourly

Part-time


Job Description

Cadence is seeking an Outbound Patient Enrollment Specialist to call and enroll patients referred by partner physicians. This role involves interacting with patients via phone call and text to provide program details and facilitate enrollments.

Responsibilities

  • Clearly communicate program details, benefits, and expected outcomes to patients.
  • Facilitate virtual patient enrollments and schedule follow-up appointments.
  • Build rapport and trust with potential patients.
  • Follow established scripts while adapting communication to connect authentically with patients.
  • Maintain a balance between high-quality patient interactions and productivity targets.

Qualifications

  • Experience in a healthcare services organization with performance metrics.
  • Prior experience in conducting high volumes of outbound calls.
  • Strong communication and problem-solving skills.
  • Comfort using CRM platforms.
  • Passion for providing an outstanding patient experience.

Perks & Benefits

  • Company culture focused on impact, growth mindset, and integrity.
  • An opportunity to help improve the quality of life for millions of Americans.
  • Chance to support the development of an amazing product.

Why Join Us?

  • Join a team dedicated to delivering personalized care using technology.
  • Make a meaningful impact on patients' health.
  • Work in a fast-paced environment that embraces technology.