Location: Waco, Texas, USA
Category: Food Service
Salary: 16 - 21 USD / hourly
Full-time
Join Black Rifle Coffee Company as a Shift Lead and take charge of your future. Serve up premium coffee, deliver exceptional customer service, and develop your leadership skills as you help us grow a company built on freedom, community, and badass coffee.
Lead daily operations, ensuring customer service and store standards are top-notch.
Provide hands-on leadership, coaching, and development for our barista team, helping them deliver an exceptional coffee experience.
Support the manager and management team by running efficient shifts and being the go-to leader when they're not around.
Create legendary customer experiences by ensuring fast, friendly, and accurate service both behind the coffee bar and at the cashier station.
Execute all store processes, from cashier operations and customer service to health, safety, and food quality standards.
Maintain a clean, organized, and well-stocked coffee bar and workspace, acting as a role model for the rest of the team.
Actively participate in store meetings, helping to drive leadership initiatives, team morale, and customer engagement.
Embody the Black Rifle Coffee values radical transparency, integrity, and accountability and lead by example every shift.
A leader with a high school diploma or equivalent (preferred).
1+ years of leadership experience in customer service, retail, food service, or hospitality.
Prior experience as a barista is awesome, but we're willing to train the right leader in coffee mastery.
Proven ability to lead teams in a fast-paced, high-volume service environment.
Strong communication skills you can talk coffee, coach a new barista, and handle customer concerns with ease.
Experience working as a cashier or managing cashier processes in previous roles.
A passion for coffee, customer connection, and building up your team.
Full availability: mornings, nights, weekends, holidays you're all in and ready to lead.
The desire to grow into management and take on future General Manager responsibilities.
Competitive Pay + Tips! Start at $15.50/hr, with tip potential that often boosts your total earnings up to $21/hr or more.
Exclusive Discounts on outdoor gear and clothing from our corporate partners.
Values-Driven Culture built on freedom, integrity, accountability, respect, and love.
Leadership Growth Be on the path to management and future GM opportunities.
Lead a team that serves badass coffee, celebrates customer connections, and lives the BRCC mission every day.
Join Black Rifle Coffee Company as a Shift Lead and take charge of your future. Serve up premium coffee, deliver exceptional customer service, and develop your leadership skills as you help us grow a company built on freedom, community, and badass coffee.