About the role
As a Customer Support Representative, you will be the first point of contact for customers seeking assistance with their inquiries. Your primary duties will include handling inquiries over the phone and through online chat, providing effective solutions, and ensuring high levels of customer satisfaction. This role is ideal for individuals who are passionate about helping others and possess strong communication skills.
Our client offers flexible working hours, allowing you to maintain a healthy work-life balance. You will be part of a supportive team environment that fosters professional growth. Comprehensive training will be provided to enhance your customer service skills and familiarize you with various telecommunications products, setting you up for success in your role.
What you'll do
- Handle customer inquiries
- Provide solutions to customer issues
- Document customer interactions
- Work collaboratively with team members
What you'll need
- Excellent communication skills
- Ability to work in a team
- Basic computer skills
Skills
Good to have
Benefits
- Flexible hours
- Training programs
- Employee discounts
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