Customer Service Coordinator

Goodwill Keystone Area

Location: Philadelphia, PA, USA

Category: Customer Service

Salary: 30,000 - 40,000 USD / yearly

Full-time

Job Description

The Customer Service Coordinator will work with store leadership to assist in maximizing the collection, production, sales, salvage, and customer service. They will represent Goodwill Keystone Area positively and provide excellent customer service to all stakeholders.

Responsibilities

Maximize sales performance through proper rotation, displays, signage, and inventory management.
Provide excellent customer service to customers, donors, and employees.
Train and develop sales associates and ensure merchandising guidelines are followed.
Assist in paperwork completion, opening/closing procedures, and cash handling.
Support and enforce organizational policies and procedures.

Qualifications

High School Diploma or equivalent.
Previous retail experience preferred.
Basic computer skills and POS experience.
Ability to work in warehouse environment and flexible schedule.

Perks & Benefits

Opportunity for growth and development.
Competitive salary and benefits package.
Positive work culture and environment.

Why Join Us?

Join us to be part of a team that values diversity, promotes workplace safety, and provides equal employment opportunities to all individuals.