Location: New York, NY, USA
Category: Information Technology
Salary: 50,000 - 70,000 USD / yearly
Full-time
Redan LLC is seeking a Help Desk IT Support to be part of a growing team in the federal sector. This position offers a unique opportunity for entry-level individuals passionate about technology and seeking a career in IT.
Work closely with cross-functional teams to deliver high-quality products. Conduct manual functional tests to verify software integrity. Contribute to automated testing processes. Provide technical support to end-users using Zendesk Suite.
Knowledge of web-based applications. Excellent written and verbal communication skills. Proficient in Spanish. Bachelor's degree in information technology or 3 years of related experience required.
Comprehensive training in system testing, Agile methodologies, and technical support. Package of compensation and benefits offered to full-time salaried employees.
Join a diverse workforce at Redan LLC. Equal Opportunity Employer valuing workforce diversity. Consider applicants for all positions without discrimination.